Golfers invest serious time and money when selecting the best waterproofs, but too many garments are replaced before they truly need to be.
For more than two decades, Galvin Green has worked directly with customers to assess, repair and support garments after purchase, helping golfers keep their trusted waterproofs in use for longer. This is a natural extension of more than 30 years of designing responsibly sourced performance-driven golf apparel that allows golfers to play their best in all conditions.
The premium high-tech golf apparel brand is reinforcing its commitment to long-lasting performance by investing in repairs, reproofing and customer education designed to help golfers get more from their waterproofs. Backed by a rainwear claims rate of less than 1% over the past two years, the brand’s Repair Service is focused on extending garment life, reducing unnecessary waste and keeping premium waterproofs performing season after season.
As part of this investment, Galvin Green has introduced a new heat-sealing machine that allows technicians to reapply leaking seam tape and reinforce high-stress areas of garments, helping restore waterproof performance and extend product lifespan.
“Supporting customers with repairs and reproofing – especially for rainwear – is a service we see tremendous value in,” says Linda Dahlen, Head of the Claims & Returns department.
“The heat-sealing machine allows us to restore garments to their original performance standard. It enables the reapplication of seam sealed tape as well as reinforcement of high-stress areas on garments, extending the life of the product.”
The department’s overall goals underline Galvin Green’s high standards, including:
- Response within 24-hours of all return and warranty claims
- Customer education on caring for premium waterproof garments – many “leaks” are simply membranes needing proper washing and tumble drying
- An industry-leading return rate of just 0.8%, reflecting exceptional durability and craftsmanship
Galvin Green also places strong emphasis on educating golfers on how to care for premium waterproof garments properly. Every waterproof product comes with detailed care instructions, including guidance on washing, drying and reactivating the durable water-repellent treatment. In many cases, perceived loss of performance can be resolved through proper care, helping garments last longer rather than being replaced prematurely.
That same thinking shapes Galvin Green’s wider approach to responsible product development, as it remains committed to providing the most advanced responsibly sourced fabric technologies on the market. With more than 80% of its products using sample-tested, bluesign® or OEKO-TEX® Standard 100 approved fabrics, the brand incorporates recycled materials and long-term warranties across collections.
For more information on Galvin Green, visit www.galvingreen.com.

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